Domestic CompetitionsSenior Refund Information
WBA submitted information to Basketball Victoria on Friday 7th August, allowing some late replies to be received following the deadline. Last week, BV confirmed receipt of all details and have provided the following:
BELOW IS THE ORIGINAL CORRESSPONDENCE:
SENIOR TEAM REFUND INFORMATION
Team Representatives would have all received an email from Shane by now regarding information about refunds for senior team entries/ BV license fees.
- Individual or new teams who made a direct deposit to WBA must contact Shane directly, emailing their bank details to firstname.lastname@example.org for a refund.
- Those who registered and paid via PlayHQ will receive a refund which absorbs a 1.9% processing/admin fee.
- This refund is not applicable for teams associated with invoiced clubs.
- If the payees bank details have changed since original registration, please email new details to WBA (email@example.com) urgently.
- BV are extending all active licences for individuals. The 365-day membership has been paused and will roll on once basketball resumes.
- If you do not intend to return when basketball resumes, you may be eligible for a refund. Please refer to BV’s terms of registration to check eligibility. Players who are eligible must lodge a refund request through WBA by July 31 (firstname.lastname@example.org).
Individual players with any concerns are encouraged to talk to your representative prior to contacting WBA, as they will have all necessary information and forms.
WBA would like to again thankyou for your patience and understanding during these difficult times. We are currently working towards a summer competition and will update everyone accordingly.